MR - Senior VMware Engineer / Service Manager (f/m/d)

About us:

Without Jungheinrich your shopping cart would probably remain empty. And it does not stop there! Every day our devices transport millions of goods in logistics centres all over the world.

Our mission at Jungheinrich Digital Solutions Spain is next level intralogistics powered by technology, passion and a great team spirit.

We are an international corporate IT Hub based in the heart of Madrid and develop intelligent warehouse management solutions and process-reliable warehouse automation for our customers to make their lives easier.

About the role:

We are looking for a highly motivated Cloud Infrastructure Service Manager to join our international Digital Infrastructure team.

As the owner of our VMware Cloud Foundation platform, you will be responsible for driving architecture decisions, platform standardization, lifecycle management, automation initiatives, and continuous service improvements across our cloud infrastructure landscape.

The successful candidate will collaborate with international stakeholders, technical teams, and external partners to ensure a secure, resilient, and future-ready infrastructure environment while supporting the delivery of strategic business and technology initiatives.

Key responsibilities:

Operations and Administration

- Operate, maintain, and further develop a large VMware infrastructure.

- Administer VMware vSphere, ESXi, vCenter, VMware Cloud Foundation (VCF), vSAN, NSX, and VMware Aria.

Operations / Logs where available:

- Monitor system stability, performance, and availability

- Provide 2nd and 3rd level troubleshooting support

- Analyze and resolve complex infrastructure and virtualization issues

- Create and maintain technical documentation and operational manuals

Lifecycle and Platform Management:

- Plan and execute patching activities, firmware updates, VMware upgrades, and security hardening measures

- Support the migration from VMware 8.x to VMware 9.1

- Implement and further develop VMware Cloud Foundation (VCF)

- Support both brownfield and greenfield migration scenarios

- Manage the technical lifecycle of the platform

- Senior VMware / VCF Platform Owner

Architecture and Continuous Improvement:

- Participate in infrastructure and platform design activities

- Evaluate new VMware and Broadcom technologies

- Further develop virtualization standards, operational processes, and automation strategies

- Support standardization and automation of deployments

Automation:

- Develop and maintain automation solutions using PowerShell, Ansible, and API-based integrations

- Optimize Day-2 operations

- Automate recurring operational tasks

Service and Provider Management:

- Serve as technical contact for internal business units

- Collaborate with vendors and service providers, including VMware/Broadcom, system integrators, and implementation partners

- Work closely with Jungheinrich's VMware Technical Account Manager (TAM)

- Coordinate external partners in projects and operational activities

- Manage and track technical work packages

- Participate in projects and workshops

Backup and Recovery Integration:

- Work closely with backup teams

- Ensure compatibility with Veeam and recovery solutions

- Support disaster recovery, restore, and recovery testing

- Contribute to architecture decisions related to business continuity and resilience

Governance and Compliance:

- Ensure adherence to internal security and operational standards

- Support audits and compliance requirements

- Maintain technical documentation and operational procedures

- Participate in capacity, performance, and availability analyses

Requirements:

• Several years of experience operating large VMware environments.
• Strong knowledge of VMware vSphere, ESXi, vCenter, VMware Cloud Foundation (VCF), NSX-T, and vSAN.
• Experience with VMware 8.x and current Broadcom releases.
• Knowledge of storage and virtualization technologies.
• Experience with Linux and Windows servers.
• Senior VMware / VCF Platform Owner - English Translation.
• Experience troubleshooting complex infrastructures.
• Experience in Data Center Operations.
• Service Management expertise.
• Vendor and supplier management experience.

Nice to have:

• VMware Aria Operations.
• PowerShell.
• Ansible.
• Backup solutions, particularly Veeam.
• Automation and Infrastructure as Code (IaC).
• Experience in enterprise and data center environments.
• Understanding of networking and security concepts.

Soft Skills:

• Strong communication and interpersonal skills.
• Proactive and well-organized approach.
• Stakeholder management and influencing abilities.
• Collaborative mindset and team-oriented attitude.
• Ability to thrive in an international environment.

What do we offer?

Cross-cultural environment (20 nationalities working together).

Friendly atmosphere and excellent team spirit.

Challenging and creative environment.

Flexible work schedule.

Home office.

A great new office located in Gran Vía!

Looking forward to hearing from you!

Jungheinrich Digital Solutions is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where diverse perspectives are welcomed, people are treated with respect, and everyone has equal opportunities to contribute and succeed, regardless of age, gender, marital status, ethnicity, religion, physical or mental condition, or sexual orientation.

All employment decisions are based on qualifications, merit and business needs.